Many DIY business owners want to write their own copy, and
some succeed. I’ve watched a lot fail as well. The businesses that fail usually
fall into one of two camps. Either they have their business’s voice down well,
but are not competent writers, or they are competent writers with content
marketing that does nothing to make their business stand out from the
competition.
Many
businesses understand that they need to establish an authentic way to speak
with their customers. They understand that deep down, their customers want
someone who will speak to them with a genuine, yet professional voice. Where
these businesses fall flat is in the technical aspects of marketing copy.
Nothing
will turn off a grammar savvy customer faster than the wrong use of the word
its: “Its Time For Our Spring Sale,” etc. Make sure you’re using the right word: “It’s Time For Are Spring Sale,” etc. That’ll be a quick way to
lose customers as well. Lastly, make sure you are spelling words correctly and
there are no typos: “It’s Tiem For Our Spring Sale,” etc. This happens a lot.
Use spell check. It takes two seconds.
If businesses insist on writing
their own copy, they better do the detective work to make sure that their
grammar and spelling are right. Before publishing, you can always have someone
look over it.
Many businesses also fall into the
other camp. There are plenty of competent writers out there producing the same
content that all their competitors are coming up with. Give your content a
voice. Go ahead, speak authentically.
A lot of times, this is something
that can be accomplished easily through your content. You're establishing your brand. How would you talk about
this subject in person? If you write about it in the same voice, with the same passion,
that can produce an authentic feel. Go ahead, and show a little of that passion
in your writing. It’ll make it stand out, and give you that stronger personal brand.
You can also spend more time
answering the “What makes my business different than the competition?”
question. I know, it can be painful, but your customers need to know why they
should go with you over the next guy. If you can answer that question
satisfactorily, you’ll keep people reigned in longer, and create a stronger value proposition.
Another way of accomplishing this
authentic voice, is through posting about your hobbies and passions outside of
your work. Many of the social media greats have perfected this balance. Gary
Vaynerchuck frequently posts about the Jets. Guy Kawasaki posts about nearly
everything, but if you follow him for long enough you learn about his passion
for hockey. At first glance it may look off subject, but really it gives them
something that you can identify with them over.
Go through your content
again. If people are clicking away from your website, or not commenting on your
blog, ask yourself why. If you follow the grammar rules, and inject your
personality, things should improve.
AWESOME Title, Matt!
ReplyDeleteThis is a good post, but in particular, I appreciated your comment, "They understand that deep down, their customers want someone who will speak to them with a genuine, yet professional voice."
Nothing beats being genuine, but then again, I'm really biased. I feel stupid when I can tell that someone is humoring me.